STRICTLY APPLIANCES SHIPPING POLICY

Fast, Secure & Hassle-Free Shipping

At Strictly Appliances, we aim to make ordering and receiving your ZLINE appliances as straightforward as possible. As an authorized ZLINE retailer, we coordinate your order from purchase through shipment and delivery.

Order Confirmation

After placing your order, you will receive an order confirmation email with your purchase details.

Once your order ships, tracking information will be sent to the email address provided with your order. This will include the available tracking number and carrier information so you can follow your shipment.

Shipping & Delivery

ZLINE appliances purchased through Strictly Appliances are shipped using major North American carriers via ground service or truck freight, depending on the product, size, weight, and destination.

Shipments are fully insured during transit, including qualifying orders offered with Free Shipping.

Shipping Area

Standard shipping is available within the contiguous United States.

If you require delivery outside our standard shipping area, please contact Strictly Appliances before placing your order to determine whether special shipping arrangements are available.

Tracking Your Order

When your order ships, tracking information and available carrier details will be sent by email, generally by the end of the business day in which the shipment is processed.

Tracking availability and delivery updates may vary depending on the carrier and shipment type.

Address Changes & Reconsignment

Please carefully review your shipping address before submitting your order.

If you request a shipping-address change after your order has shipped, the carrier may require the shipment to be reconsigned. The following reconsignment fees may apply:

• Ground shipment: $50

• Truck freight shipment: $200

These fees may also apply if an order is refused at delivery and must be returned to its shipping origin.

Any applicable reconsignment charges are the customer's responsibility.

Order Cancellations

Orders may be canceled within 24 hours of receiving the order confirmation without a cancellation charge.

If a cancellation is requested after the initial 24-hour period, the order may already have entered processing or shipping. In that case, applicable reconsignment, return shipping, or other related charges may apply.

Please contact Strictly Appliances as soon as possible if you need to cancel an order.

Freight Deliveries

Large or heavy appliances may be delivered by truck freight.

Please inspect the shipment when it arrives. If the packaging shows visible damage, note “Package Damaged” on the delivery receipt before signing.

If the shipment appears significantly damaged, you may refuse delivery and contact Strictly Appliances promptly for assistance.

For damage discovered after delivery, please follow the reporting requirements outlined in our Returns & Refunds Policy.

Payment Methods

Strictly Appliances accepts major credit and debit cards and other payment methods made available during checkout.

Available payment options may include:

• Visa

• Mastercard

• Discover

• American Express

• PayPal

• Google Pay

• ACH or wire transfer, where available

We do not accept personal or business checks, money orders, or Cash on Delivery (COD).

Questions About Your Shipment?

If you need help with an order, tracking information, delivery, address change, cancellation, or shipping issue, please contact Strictly Appliances.

Strictly Appliances
Email: salesteam@strictlyappliances.com
Phone: 888-517-1118

We are here to help coordinate your order and assist you throughout the delivery process.