Customer Care
Frequently Asked Questions
Strictly Appliances is an official Authorized partner of ZLINE Kitchen. As a leader in luxury kitchen appliances, ZLINE delivers the most reliable and premium product designs, while also providing professional service.
You can conveniently purchase ZLINE appliances directly from our website. Just browse to your favourite items, add to cart and check out simple!
Yes, ZLINE appliances bought through Strictly Appliances come with the standard manufacturer warranty. For more warranty information,Please see the product details or contact customer service. We are happy to help you with all warranty information.
Yes, we have a returns policy in place which follows ZLINE’s returns procedures. Returns accepted if product not as described or if not satisfied. Please make sure the product is in the original condition. Please see our return policy for additional information or message our customer support.
We have multiple shipping options available such as rush, the standard mail, and others. The shipping cost depends on your destination and the size of your order. You will receive tracking information through our Warehouse account on the day your order is packed and ready for despatch. If you would like to know more then please do contact our support team.
Yes, Strictly Appliances provides individualized consultation to assist you in picking out the right ZLINE appliances for you and your home. Our expert staff will help you find out which product is best for you and specifically your vehicle. Call us today to make an appointment.
ZLINE appliances are built with advanced technology that will stand up to any professional kitchen but at a price that makes it available for a home kitchen. Designed to support many years of use, ZLINE is built with high-quality materials, and to solid construction standards that are sealed with a lifetime warranty.
If you encounter problems with your ZLINE appliance, our professional support team is available to help. We provide troubleshooting help, repair requests and can help you process warranty claims. If you need help, please get in touch with us directly.
Yes, we have financing options available to ease your new ZLINE appliance purchase. Our financing options are tailored to a variety of budgets, and we can review the options with you during the buying process. Ask us about financing option by contacting sales.
When your order is shipped, you will receive a shipping notification with tracking information. You can use this figure to track your order. Let us know if there is anything else we can help you with regarding your order status.