Customer Care
Privacy Policy
Welcome to StrictlyAppliances! We protect your personal information and value your privacy. This Privacy Policy describes how we collect, use, and protect your data when you visit or shop on our site. Please read it so that you are informed when using our services.
About Us
We are an official ZLINE Appliances dealer and part of the StrictlyAppliances family! We deliver quality production products. We only ask for the necessary information to provide you with a service, and we treat you with care and respect.
What Information We Collect
We may collect the following information when you use our website:
Personal Information
- Your First and Last Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed by reliable, secure payment processors)
Order Details
- Items you view, add to your cart, or buy
- Purchase history
Website Usage Information
- Your Internet Protocol (IP) Address
- Your browser and device information
- How you browse and use our site
This enables us to provide better service and improve your experience during your shopping session.
How We Use Your Information
We use the information we gather solely for your benefit, including for:
- Order and payment processing
- Shipping your goods to the appropriate address
- Sending updates about your purchase
- Customer service and support
- Special promotions or product updates (only if you agree to receive them)
- Improving our website to better serve you
All information provided will be used in accordance with our terms of service.
What We Do With Your Information
We share your information with trusted businesses that support us in operating our business effectively, such as:
- Secure payment vendors to accept your funds safely
- Shipping providers to ship your products accurately and quickly
- ZLINE Appliances (in order to fulfill warranty and support services when necessary)
- IT providers who help us in securing and monitoring this website
We require everyone with whom we do business to keep your information secure and confidential.
Cookies and How We Use Them
Cookies are small pieces of data stored on your device. We use cookies to:
- Remember what’s in your shopping cart
- Save your preferences (like language and location)
- Understand how people use our website to improve it
You can disable or delete cookies if you wish at any point in your browser settings, but some parts of our website may not function as intended without cookies.
Your Rights and Choices
Decisions about your information are all yours. You have the right to:
- Notify us to fix or update your information
- Request a copy of the information we have on you
- Request that we delete your information if you don’t want us to have it anymore (unless we are legally required to retain it)
- Unsubscribe from marketing emails at any time by clicking on the "unsubscribe" link in the email
You can control your privacy options.
How We Safeguard Your Information
We take your privacy seriously and have implemented robust measures designed to protect your data, including:
- Safe and encrypted payment systems
- Secure servers and protected networks
- Trusted staff with very limited access to your information
To ensure the security of your information, we do our utmost.
Staying in Line with Europe's Privacy Standards
We at StrictlyAppliances understand the significance of Personal Data to you. That’s why we abide by rigorous privacy practices and prioritize your safety above all. To ensure that you can have a safe, smooth, and worry-free shopping experience, we are constantly working to improve our systems and processes. If we ever make changes to how we secure your information, we will be sure to let you know. Your peace of mind is our focus.
Contact Us
If you have any questions or complaints about this Privacy Policy or about the handling of your information, please contact us:
Email: support@strictlyappliances.com
Phone: (Your contact number)
Full address: (If Applicable)
We will always be glad to help you. We appreciate your confidence in StrictlyAppliances!